Other Services

Experience the comfort of air travel like never before!

When you take advantage of Mastercard Airport Concierge™ you receive a personal, dedicated Meet & Greet agent to escort you through the airport experience - from curbside to aircraft gate. And with an exclusive 15% savings on VIP Meet & Greet services for Yes Private Prime Credit cardholders, our airport concierge saves you valuable time and energy!

For added luxury, Yes Private Prime Credit Cardmembers enjoy preferential rates on Airport By Invitation service, the ultimate in luxury travel! Bypass long check-in lines, get private security checks, a personal chauffeur service straight to the aircraft door, and have your luggage delivery directly to you while you wait in a VIP lounge!

Other Services

Yes Private Prime card holders can also avail of many other services like:

  • Luggage Assistance/Baggage Porters
  • Lounge Bookings
  • Executive Car Transfers/Limousine
  • Personal Shopper
  • Gift Services on Arrival
  • Meeting and Conference Room Bookings
  • Tarmac Transfers
  • Electric Buggy
  • Premium Baggage Collection/Delivery (wherever available and applicable)
  • Unaccompanied Minors
  • Train Bookings (major U.K. rail stations including Eurostar in St. Pancras and Gare Du Nord only)
  • VIP Wheelchairs/PRM Service
  • Airport Courier
  • Seating Assistance
  • Valet Car Parking Service
  • Car Park Jockey
  • Cloak Room Service

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Terms & Conditions

In the case of making any airport concierge service ("Meet & Greet") bookings utilizing Mastercard Airport Concierge provided by Mastercard Airport Concierge ("GAC"), it is the Mastercard cardholder’s responsibility to provide all the required and correct information. Any lack or delay of the information can affect the service and neither Mastercard International Incorporated ("Mastercard") nor GAC will be held responsible for any such event. It is the Mastercard cardholder’s responsibility to choose and book a start time that allows sufficient time for the service to take place or the formalities to be completed in good time. There is no charge for any cancellations made more than 48 hours in advance of the service. For any cancellations made within 48 hours prior to the scheduled service, there is a 100% charge equivalent to full invoice and no right to refund. There is no charge for any amendments to the services made more than 48 hours in advance of the service. For any amendment made less than 48 hours in advance of the service, there will be a change fee imposed, which varies depending on the airport. Airside access at some airports may be subject to possible security restrictions. Infants up to 12-months will not be charged and between 12 and 36 months will be charged at 50%. Standard service times are typically 3 hours. Additional fees may apply for service–times of more than 3 hours. This does not apply to cases when flights are unexpectedly delayed. Additional fees may apply after the initial booking due to changes/cancellations made within 48 hours of travel, extra services added or additional passengers added at the airport. Fees depend on the airport and can be requested at time of booking. All rates are inclusive of foreign taxes, administration costs, gratuity & tips.

Additional terms, exclusions and conditions apply, visit Click here

Travel related services are provided by or through one or more travel service providers and such travel service providers and benefits, as well as the terms and conditions contained herein, are subject to change at any time by Mastercard without notice. This offer may be terminated by Mastercard without notice. The goods and services described herein are offered and provided by third party merchants and Mastercard is not responsible for any losses related to the offer, fulfillment or use of the goods or services. Mastercard, World Elite, Mastercard Travel Services and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. All rights reserved.


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