Regulatory Policies
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Regulatory Policies
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Important information regarding TDS on Cash withdrawals exceeding INR 1 Crore in a financial year
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Pradhan Mantri Garib Kalyan Package, in the light of COVID-19 (English) (Hindi) (Tamil)
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Pradhan Mantri Garib Kalyan Relief Package (Hindi)
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RBI KYC Poster (English) (Hindi) (Marathi) (Bengali) (Gujarati) (Kannada) (Malayalam) (Oriya) (Punjabi) (Tamil) (Telugu) (Assamese) (Urdu)
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RBI’s Financial Literacy Week – Formalisation of Business: (English) (Hindi) (Marathi) (Bengali) (Gujarati) (Kannada) (Malayalam) (Oriya) (Punjabi) (Tamil) (Telugu) (Assamese) (Urdu)
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RBI’s Financial Literacy Week – Collateral Free Loan: (English) (Hindi) (Marathi) (Bengali) (Gujarati) (Kannada) (Malayalam) (Oriya) (Punjabi) (Tamil) (Telugu) (Assamese) (Urdu)
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RBI’s Financial Literacy Week – TReDS: (English) (Hindi) (Marathi) (Bengali) (Gujarati) (Kannada) (Malayalam) (Oriya) (Punjabi) (Tamil) (Telugu) (Assamese) (Urdu)
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RBI’s Financial Literacy Week – Timely Loan Repayment: (English) (Hindi) (Marathi) (Bengali) (Gujarati) (Kannada) (Malayalam) (Oriya) (Punjabi) (Tamil) (Telugu) (Assamese) (Urdu)
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Pictorial presentation of Customer Rights (English) (Hindi) (Tamil) (Marathi) (Gujarati) (Kannada) (Malayalam) (Oriya)
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The Banking Ombudsman Scheme 2006 (As amended up to July 1, 2017)
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Address and Area of operation of the Ombudsman for Digital Transactions
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Charter Of Customer Rights (English) (Hindi) (Bengali) (Gujarati) (Kannada) (Marathi) (Malayalam) (Oriya) (Telugu) (Tamil) (Punjabi)
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Customer Protection Policy ( Policy on Limitation of Customer’s Liability) (English) (Hindi) (Bengali) (Gujarati) (Kannada) (Marathi) (Malayalam) (Oriya) (Telugu) (Tamil) (Punjabi) (Assam)
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Grievance Redressal Policy (English) (Hindi) (Bengali) (Gujarati) (Kannada) (Marathi) (Malayalam) (Oriya) (Telugu) (Tamil) (Punjabi)
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Standard Turn-around Time (TAT) for broad level of Queries / Complaints
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Nodal officer (English) (Hindi) (Bengali) (Gujarati) (Kannada) (Marathi) (Malayalam) (Oriya) (Telugu) (Tamil) (Punjabi)
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Clean Note Policy (English) (Hindi) (Bengali) (Gujarati) (Kannada) (Marathi) (Malayalam) (Oriya) (Telugu) (Tamil) (Punjabi)(Assamme)
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Documents
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The'Code of Bank's Commitment to Customers' was released by the Banking Codes and Standards Board of India (BCSBI) in July 2006. YES BANK is a voluntary member of the BCSBI and have implemented the Code.
Please click on the preferred language given below to download the code
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Banking Practice - Assamse
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Banking Practice - Bengali
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Banking Practice - English
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Banking Practice - Hindi
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Banking Practice - Kannada
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Banking Practice - Malayalam
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Banking Practice - Marathi
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Banking Practice - Oriya
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Banking Practice - Punjabi
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Banking Practice - Sindhi
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Banking Practice - Tamil
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Banking Practice - Telugu
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