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CARD PROTECTION PLAN (CPP)

Now safeguard your Credit Cards, Debit Cards and Pre-paid Cards in the event of card loss, theft, any related fraud and emergencies with YES BANK. Introducing CPP Card Protection, India's first comprehensive card protection service with your YES BANK Credit Card. In case of card loss or theft that may have occurred anywhere in the world, all that you need to do is call CPP's 24-hour helpline, to report loss of card(s).

 

Key Benefits:

  • Single call assistance to block all Credit/ Debit/ Pre paid cards across all banks

  • Emergency Cash assistance in India

  • Emergency Hotel Bills/ Travel tickets assistance in India and Overseas

  • F-Secure Internet Security (For Desktop/Laptop)

  • F-Secure SAFE Device Security (For smartphone/tablet)

  • Free PAN card replacement

  • Roadside Assistance Benefits

  • Temporary Smartphone replacement benefit if smartphone is lost

  • Credit Report and Analysis Benefit

  • Complimentary Fraud Protection with Mobile Wallet Protection*

*You will be enrolled into the complimentary fraud protection benefit within seven (7) days of your membership start date. Fraud protection cover is provided by an Indian General Insurance Company registered with IRDAI under the group insurance policy for CPP members. Please refer to group policy terms & conditions for more details.

 

Plan Details:

CPP Products

Classic Plus

Premium Plus

Platinum Plus

Annual Membership Fees (in INR incl. taxes)

1749

2249

2899

Additional members covered in one CPP membership

Single (Total one member)

Spouse (Total two members)

Spouse & Parents (Total four members)

24 hour loss reporting

Y – All cards

Y – All cards

Y – All cards

Emergency Cash in India (per CPP Membership) (in INR)

5,000

20,000

20,000

Emergency Hotel Bills/ Travel tickets Overseas (in INR)

80,000

120,000

160,000

Emergency Hotel Bills/ Travel tickets in India (in INR)

40,000

60,000

80,000

F-Secure SAFE Device Security (for smartphones)

Y

Y

Y

Internet security by F-Secure ( for laptops and PCs)

Y

Y

Y

Roadside Assistance -Breakdown support, battery jumpstart, flat tyre support, fuel delivery, vehicle towing etc.

Y

Y

Y

Temporary smartphone replacement (in case of stolen phones)

Y

Y

Y

Credit Report and Analysis Benefit

Y

Y

Y

Complimentary Fraud Protection against loss, theft, online, skimming, counterfeit, phishing (in INR)

100,000

200,000

300,000

Number of days covered prior to notification to Card Issuer

30 days

30 days

30 days

Complimentary Mobile Wallet Protection (per Membership) ( in INR)

50,000

100,000

100,000

Number of Days Covered (prior to notification)

3 days

3 days

3 days

 

Process to Avail :

Please call at 24X7 YES TOUCH Customer Care on the below numbers

a) YES FIRST Credit Cards

  • 1800 103 6000 (Toll Free for Mobile & Landlines in India)

  • +91 22 4935 0000 (When Calling from Outside India)

b) YES Prosperity Credit Cards

  • 1800 103 1212 (Toll Free for Mobile & Landlines in India)

  • +91 22 4935 0000 (When Calling from Outside India)

 

Process to Cancel :

  • Card member has to call at the YES TOUCH Customer Care numbers mentioned above and request for CPP cancellation

  • Cancellation gets processed within 3 to 4 working days and the refund gets posted to YES BANK Credit Card within 7 to 8 working days

CPP Contact Numbers :

  • Emergency toll-free number- 1800-419-4000

  • Emergency International number - +91 921244-4000

  • Customer Services & Registration helpline – 6000-4000 (Prefix STD code if calling from a mobile phone)

 

Terms and Conditions :

Please click here for detailed Terms & Conditions.

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