YES Robot is your AI powered personal banking assistant for all your needs 24*7. With YES ROBOT you have access to 25+ banking services including financial and non-financial banking transactions. YES ROBOT lets you transfer funds, pay bills and manage all your account, deposit (FD/RD) and debit/credit card related services. YES ROBOT is available on Facebook Messenger and on the YES Bank website.
Using YES ROBOT is easy. Follow these steps:
Step 1: Open Facebook Messenger.
Step 2: Search for YES ROBOT
Step 3: Say ‘Hi’ and Start Chatting! You can:
Get your queries answered by the Bot, Apply for Commercial Assets Products and more than 20 YES BANK savings products
Step 4: Registration- For non-financial transaction, register by entering your YES BANK
Customer ID & mobile number registered with the Bank. OTP will be sent to registered mobile phone. After OTP authentication, non-financial transactions such as check balance, recent transactions, order statement, etc. can be done.
Step 5: Second Factor Authentication - For any financial transaction, you are required to do second factor authentication using your secret MPIN.
Alternatively you can also use YES ROBOT on the YES Bank Website by clicking on the ROBOT icon on the bottom right corner of the page.