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YES BANK Recognized for Innovation in Blockchain and Chatbot for Sales force Productivity at International Banking Expo 2018

Receives the FINNOVITI Award 2018 for innovation on Blockchain for Supply Chain Financing & YES Engage, YES BANK’s Chatbot Application for Salesforce Productivity

Mumbai, February 12, 2018: YES BANK, India’s fourth largest private sector Bank, was awarded the prestigious FINNOVITI Award 2018 for Innovation at the International Banking Expo 2018 held in Mumbai. YES BANK received this award for its pioneering innovation on Blockchain to provide an enhanced Supply chain Financing experience to its clients and for enabling productivity in Salesforce through the YES ENGAGE chatbot application.

The Expo hosted by the Banking Frontiers magazine recognizes and rewards innovations in the BFSI Sector. This is for the second time that YES BANK is winning the Finnoviti Award for initiating technological advances in the Banking Industry.

YES BANK was one of the select companies to have been awarded by Banking Frontiers from over 100 nominations received across the BFSI Sector. The jury committee for the award comprised of top CEOs and Financial experts in the BFSI category, and the entire nomination process and selection of winners was supervised and verified by Deloitte India.

Speaking about the award, Mr. Rana Kapoor, Managing Director & CEO, YES BANK said “YES BANK’s approach to Banking has always been based on Innovation and Design Thinking across all its product offerings and services. This significant recognition from FINNOVITI for our Blockchain Innovation and YES ENGAGE reiterates our commitment towards enhancing the customer experience at all customer touch points as we evolve into a DIGITAL Bank and work towards our uncompromising vision of Building India’s Finest Quality Large Bank. ”

YES BANK was the first Bank in India to successfully implement innovation in Supply Chain Finance using Blockchain and API Banking. YES BANK collaborated with IBM to use their Hyperledger fabric and uses a Smart Contract designed and coded by Cateina Technologies, started by graduates from IIT.

YES ENGAGE is a Chatbot based platform for employee engagement and productivity management, developed to help YES BANK sales teams plan and update visits done by them through a completely mobile tool. This transparent sales monitoring process makes it easier for the frontline workforce to plan their day-to-day activities. Customer facing sales team members are now able to save multiple man hours every day through ‘Real Time Call Reporting’The YES ENGAGE bot also helps updating leads in real time through this mobile CHAT BOT based platform, leading to enhanced productivity.


YES BANK is a ‘Full Service Commercial Bank’ providing a complete range of products, services and technology driven digital offerings, catering to Retail, MSME as well as corporate clients.

YES BANK operates its Investment banking, Merchant banking & Brokerage businesses through YES SECURITIES and its Mutual Fund business through YES Asset Management (India) Limited, both wholly owned subsidiaries of the Bank. Headquartered in Mumbai, it has a pan-India presence across all 28 states and 8 Union Territories in India including an IBU at GIFT City, and a Representative Office in Abu Dhabi.

For more information, please visit the Bank’s website at  


Ananya Chand

Jyothi Goswami

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