Features of YES ROBOT:

• YES ROBOT is equipped to answer your banking related queries anytime, anywhere, without the hassle of waiting on call or searching online.
• With its artificial intelligence, YES ROBOT understands your needs and casually interacts with you to solve your problems.
• YES ROBOT remembers the last bills you paid and recharges you made to help you fast track payments. 
• You can instantly check your loan eligibility with the help of YES ROBOT’s intuitive ‘Loans’ feature and apply for a loan within minutes.
• You can hotlist your debit card with a few clicks, anytime.

Financial Transactions on YES ROBOT

1. Send Money to Registered Beneficiaries (Limit : INR 5000)
2. Recharge Mobile Phone or DTH
3. Pay Bills

Non – Financial Transactions on YES ROBOT

1. Check Balance
2. Recent Transactions
3. Add/ View/ Delete Biller
4. Stop Cheque Payment
5. Order Cheque Book
6. Order Account Statement
7. Hot List Debit Card
8. Locate ATM/ Branch/ BNA
9. Loan Eligibility
10. Apply for YES BANK Products & Services
11. Contact YES BANK (Call Us / Write to Us)

Step 1: Open Facebook Messenger.

Step 2: Search for YES ROBOT

Step 3: Say ‘Hi’ and Start Chatting! You can:

• Customer Service – Get your queries answered by the Bot
• Calculate Eligibility & Apply for Commercial Assets Products
• Apply for Savings 60+ YES BANK products
• Locate nearest YES BANK ATM/ BNA/ Branch

Step 4: Registration- For non-financial transaction, register by entering your YES BANK Customer ID & mobile number registered with the Bank. OTP will be sent to registered mobile phone. After OTP authentication, non-financial transactions such as check balance, recent transactions, order statement, etc. can be done. 

Step 5: Second Factor Authentication - For any financial transaction, you are required to do second factor authentication using your secret MPIN. Transactions that require second factor authentication are:

• Fund Transfer (Registered Beneficiaries with a Daily & Per Transaction Limit of INR 5000)
• Pay Bills
• Recharge Phone & DTH
• Hotlist Debitcard
• Add Biller
• Delete Biller 

To ensure security of your account information & all your transactions, multiple security features have been built into YES ROBOT:

1. It uses end to end SSL encryption for all information transfers.
2. All financial transactions are protected by a secret MPIN, known only to the registered customer. This MPIN is generated by the user through YES BANK mobile banking application YES MOBILE.
3. Every time you enter your MPIN for a financial transaction, it is authenticated by the bank in an encrypted format to authorize the transaction.
4.  YES ROBOT is configured with a daily transaction limit of INR 5,000.