Myntra is one of the leading E-Commerce companies in India. YES BANK’s digital solution has enabled Myntra to provide instant refunds to its customers.
Earlier, Myntra was facing the following issues –
YES BANK’s digital solution facilitates real-time processing of refunds directly from Myntra’s ERP. Moreover, this is not only for the payments made via online mode but also payments via Cash on Delivery, Internet Banking or Digital Wallets.
There was a significant reduction in the turnaround time in the refund cycle. The time span for receiving refunds reduced from several days to real-time. This further led to improved customer experience. This facility was available 24x7 with the help of IMPS, which ultimately enabled instant reconciliation. The entire process was seamless and secured.
If you have ideas for collaboration or would like to know more about YES BANK's digital solutions, write to us at firstname.lastname@example.org