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The staff at the counters kept their composure despite the sudden rush of transactions.

Mr. P. Chakrabarty

Valued customer of YES BANK JP Nagar Branch

12 November, 2016

Just wanted to send a word of appreciation for the staff of YesBank's HSR Layout Branch. I had to spend a good part of an hour in queues to deposit my old notes and withdraw cash, but the situation was well-managed by the staff . All of them were polite and helpful and managed to keep the queues in control.

The staff at the counters kept their composure despite the sudden rush of transactions. Given what I have seen and read in the media - this certainly was a different and positive experience.