Mr. V. Singh
Valued customer of YES BANK Sohana Branch, Mohali
21 November, 2016
I am doing banking with your YES BANK since last two years. I have a business growth current account and 4 saving accounts with your bank. When I started banking with your bank at that time I felt about the banking operations in USA. We felt that you and your team was doing good work to provide best banking operations for the customers who need care in all their banking operations. And I am very thankful for all this.
But Sir today I want to share my all experiences with you because today we realized that doing banking with you was our best move. In these days where people are suffering lot of problems due to demonetization but your team is doing great work. Especially I want to tell you about the cooperation of your employees at YES BANK Ltd Sohana (Mohali), they are doing excellent work. In other banks where people are waiting for their turn and feeling tensed but in this particular branch people are totally tension free, they don't have any problem regarding cash deposit, cash withdrawal or any other operation. And it’s all because of your sincere and dedicated team at Sohana branch.
I've seen all arrangement at your Sohana branch like seating arrangement, drinking water arrangement and form filling arrangements - all were of best quality. I did not see these arrangements in other banks. Branch Head is much cooperative and he is solving all problems of customers by his best efforts. In fact the entire team is giving focused attention to the visions of Mr.Rana Kapoor by giving all their efforts. Demonetization was the big challenge for all bank employees and your executives are showing that everyone can face the challenges with their best and honest efforts.
We know that in branches there will be lot of burden on teller because it can be a test of his speed and patience but the teller at YES BANK Sohana Branch is doing excellent work. He is serving his customers with a beautiful smile.
Thanks a lot YES BANK for being a real companion in the time of demonetization of Rs.500 and 1000 Currency.
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