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The queue was managed properly, people were served with food, water and top of all this I would say with EMPATHY!

 

Mr. D. Grover

Valued visitor to YES BANK Sector – 62 Noida Branch

17 November, 2016

 

It’s giving me an immense pleasure while I am writing this email to describe my experience when I was there in the Yes Bank Sector – 62 Noida Branch on 15th November to exchange my old currency with new one.

 

I’m not a customer of Yes Bank, although not a regular visitor of any bank where I have opened the accounts, so wasn’t really familiar with the attitude of Bankers. I must say that I was astonished after seeing the positive attitude of the Staff, despite of the fact that there was a long queue to address, the queue was managed properly, people were served with food, water and top of all this I would say with EMPATHY.

 

I would really appreciate the Bank Executives that there were hundreds of people, however, nevertheless, the staff was trying to come out of the box to manage many things which is not easy sometime in such circumstances. Now a days, everyone is cursing someone due this denomination, whereas, we all should appreciate the efforts which you people are adding to assist others and making their lives easy…

 

Kudos to you, There is a lot to learn from you

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