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Exceptional service in these tiring times

 

Mr. S. Mago

Valued customer of YES BANK Fortune Global, Gurgaon Branch

November 15, 2016

 

I would like to bring to your attention the excellent service that your Gurgaon, Global Biz Park branch is providing to your YES FIRST customers under the leadership of branch head Praveen Kohli. 

My feedback eminates from two most important observations.

First, at a time when my other Gold and Premier status banks have struggled to even get me inside their branches, the YES BANK team has created innovative systems to ensure that YES FIRST customers are given the experience and convenience they deserve.

Second, most appreciable is the fact that no RBI guideline is being compromised. All forms, authorisations, identity papers, everything is being followed to the hilt and still timely service is being provided. I have even noticed some customers bringing bouquets of flowers for the staff.

Thanks to the entire branch staff.

You are truly a YES FIRST bank !!

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