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Many congratulations to the whole team of Yes Bank to give us an experience of customer satisfaction in this need of hour

 

Mr. N. Bhatia

Valued customer of YES BANK Gurgaon Branch

15 November, 2016

 

Many Congratulations!


Pleased to share with you my banking experience at your bank- Vatika City Point MG Road branch Gurgaon.

Yesterday i visited the branch to deposit demonetised notes of rupees 500 and rupees 1000. It was huge crowd on both sides of entrance of the branch, but kudos to your branch executives who are supervising things, interacting personally with each customer providing them ease and comfort.

Specialised assistance was provided with separate queues meant for depositing, exchange/ withdrawal.

The best part was issuance of tokens for respective activities moreover customers were given a choice to leave their names and contact numbers so as to facilitate call when their turn is about to come. I had seen two senior executives of Yes Bank visiting the branch to check and supervise over all handling. It was almost 5pm when i receive a call for my turn to deposit. It was indeed great and to see what the dedication of your staff at cash counters.I felt heartwarming to have such an experience for me the first time in my life.

Many congratulations to the whole team of Yes Bank to give us an experience of customer satisfaction in this need of hour.

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