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It was indeed a heartening experience

 

Ms. S. Nene

Valued customer of YES BANK Bhandarkar Rd Branch

12 November, 2016

 

Today morning my husband and I came to your Bhandarkar Rd branch to exchange the now-no-longer valid 500 & 1000 rupee notes.

There was a certain amount of apprehension combined with doubt about how it would go. But to our surprise and a very pleasant one, it was well organised with all the personnel helpful and courteous. I also must add that even the security personnel were at their best in guiding people in the queue as to filling the forms.

We were done with the process in 15 mins or so. It was indeed a heartening experience.

Our thanks to everyone involved in making the otherwise difficult task a pleasant one.

 

 

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