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- YES BANK - Official Partner of Pepsi IPL 2013
- 5th BT - YES BANK SME Survey & Awards 2013
- BT-YES BANK Emerging Companies Excellence Awards 2014
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Branch Practice Code
Banking Practice Code
The'Code of Bank's Commitment to Customers' was released by the Banking Codes and Standards Board of India (BCSBI) in July 2006. YES BANK is a voluntary member of the BCSBI and have implemented the Code.
Please click on the preferred language given below to download the code
Citizen Charter
Citizen Charter
With a view to promote fair banking practices and to give information in respect of various activities relating to customer service, we are happy to release the October 2013 version of YES BANK Citizens Charter, which details the key information on the usage and benefits of various services/facilities offered by YES BANK. Please click below link for the complete document - YES BANK Citizens Charter
MSE Serving & Lending
Customer Information Notices
Customer Information Notices
RBI Notices
Applicable for Demat Customers
In the event you decide to move or close your YES BANK demat account, the Annual Maintenance Charges collected upfront on annual basis, shall be refunded for the remaining quarter/s. In these cases, the year shall deemed to have begun from the date of opening of the account in quarterly rests. These guidelines shall be applicable to all existing and new accounts.
ATTENTION INVESTORS
"Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. Issued in the interest of investors."
- RBI Committee on Customer Service Notice
- IBA letter Fictitious offers of cheap funds from abroad 11th June 2010
- Policy pledge of shares through depository system
- Policy discontinuation of conversion of mutual fund units
- Important Notice
- Payment Services
- Analysis Of Complaints for financial year 2013-14
- Dormant Accounts
- Implementation of CTS 2010 standard in Cheque Forms
- RBI Guidelines on Exchange Earner's Foreign Currency (EEFC) Account holders - 10th May
- RBI Guidelines on Exchange Earner's Foreign Currency (EEFC) Account holders - 16th May
- Beware of Fictitious Emails
- List of nodal officer for complaint against Fictitious offer
E&SP
E&SP
"The Bank has set the highest standard of Corporate Governance and business practices, benchmarked against global best practices such as the Equator Principles. The ENVIRONMENT AND SOCIAL POLICY (ESP) in particular seeks to position YES BANK to adequately meet, respond to and enhance current benchmarks in environmental and social risk management. This complements the Bank's already robust Credit Risk policy.
YES BANK mainstreams environmental and social issues strategically as an integral dimension of business through the ESP, creating a checklist of allowable activities and guidelines for identifying environmental issues. More specifically, these issues are dovetailed with issues of governance, policy, incentives and risk management."
Basel II Disclosures
Regulatory Disclosures Section
Basel II Disclosures
- FY 2008-09 Annual
- FY 2009-10 Quarterly June
- FY 2009-10 Quarterly December
- FY 2009-10 Half Yearly
- FY 2009-10 Annual
- FY 2010-11 Quarterly June
- FY2010-11 Half Yearly September
- FY 2010-11 Quarterly December
- FY 2010-11 Quarterly Annual
- FY 2011-12 Quarterly June
- FY 2011-12 Half Yearly September
- FY 2011-12 Quarterly December
- FY 2011-2012 Annual
- FY 2012-13 Quarterly June
- FY 2012-13 Half Yearly September
- FY 2012-13 Quarterly December
- FY 2012-13 Annual
- FY 2013-14 Quarterly June
Basel III Disclosures
NEFT Customer Facilitation Center
NEFT Customer Facilitation Center
NEFT Customer Facilitation Center
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Contact no |
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YES BANK Ltd. 7th Floor, Tower-B, Building No-8, DLF Cyber City, Phase-2, NOC Gurgaon, Haryana, 122002 Customer Facilitation Centres - NEFT: http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=2070 |
Phone - 1800 2000 Fax:- 0124 -2560060 |