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Contact Centre - YES BANK

In our endeavour to offer Consistent & Superior Client Experience, YES BANK offers astate-of-the-art Contact Centre,a convenient & easy access to your Account, information on various Products and Services offered, details of YES BANK Branch or ATM locations and a channel to share your Feedback.

The IVR provides a host of options such as:

üBalance Enquiry üFund Transfer ( to linked accounts) üLost Card Hotlisting
üMini Statement of Recent Transactions üFixed Deposit Booking üNew Debit Card/ Pin Request
üAccount Statement (for any period) üBalance Certificate/ Interest Certificate üCheque Status
üLoan Statement üEMI Amount & Due Date üStop Cheque Request

Features of the YES BANK’s Contact Centre:

  • Integrated access across all channels : Avail multiple channels like email, IVR, Voice and Video (at select Branches) to access YES BANK’s services
  • Caller Line Identification : For faster access, call us from your registered Mobile number
  • Single PIN: No TPIN, use your ATM PIN over IVR too
  • PAN India single Toll Free number for instant access:Instant access to our Contact Center through National Toll Free number (1800 2000)
  • One-stop assistance: One platform for all YES Bank products - Savings Account, Current Account, Fixed Deposit, Recurring Deposit, Prepaid, Travel & Gift Cards, YES INVEST account (trading & investment) & Loans
  • Anytime, Anywhere Accessibility : The IVR and Contact Center Service Partners are available 24 x 7 for your assistance

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